Continue Your Business - OBIAs & Business Disruption Tabletop Exercises

Operational Business Impact Analysis (OBIA)

We work directly with you or a member from your team to complete an Operational Business Impact Analysis (OBIA). This enables us to get to know your business or organization, helps us provide you with insights to minimize risks, and plan for the continuity of your business despite disruptions.

We help you uncover potential internal or external threats that put

the normal operations of the business at risk. 

 

Internal Threats

  • Organizational Behaviours:

    • Inefficient processes​

    • Undocumented procedures

    • Legacy mindset (i.e., "we've always done it this way and it's always worked")

    • Lack of awareness into risk, incident or emergency management processes to recover your business

    • Unable to identify ways to change your business to adapt to threats.

External Threats

  • Natural events (e.g., major snowstorms, floods, severe weather, etc.)

  • Technology failures (e.g., telecommunications, computer virus, malicious software, etc.)

  • Electrical failure (local or building specific)

  • Fire affecting building or wide area

  • Data center failure or major application outage

  • Pandemics or epidemics

  • Human Actions (e.g., terrorism, active threats, purposeful destruction of properties, etc.)

  • Essential supplier or service provider failures

Key Assessment Areas

  1. Consumer buying behaviour - Mitigate against risks related to the changes in how your customers or clients interact with your products or services.

  2. Corporate/Business functions - Reduce risks associated with the degradation of processes for critical business functions such as Human Resources, Finance, Technology, Facilities, etc.

  3. External Environmental Factors - Environmental, political, economic, social, technological, and legal factors that can disrupt your business.

  4. Marketing - Be creatively resilient in communicating your brand during disruptions.

  5. People Resiliency - Prioritize the Health, Safety, and Wellness of your people.

  6. Process re-engineering - Change as the world changes in identifying ways to automate or streamline existing processes.

  7. Service Vs. Skilled Based transitions - Create strategies to reduce employee attrition, provide succession planning, and support mechanisms for mutually beneficial ventures.

  8. Supply Chains - Become a resilient supplier or understand how to make your supply chain more resilient through ethical sourcing, and stress testing.

  9. Technology & Cybersecurity - Use innovative technologies to help you compete, and be secure about it.

The experience identifies operational changes to implement that will mitigate the impacts of risks for each key area. The OBIA is a strategic planning foundation businesses can use to continue operating in the event of a disruption. It also helps the creation of guidance to implement effective incident & crisis management processes.

Our OBIA framework is unique. However, it aligns to industry standards including ISO - 22301 – Business Continuity Management Standards, ISO – 22320 – Emergency Management, ISO – 22361 or  PAS 200:2011 – Crisis Management UK Standard

The operational changes we recommend can be implemented on your own or we can support you through our Transform Your Business service, which includes project planning and implementation. 

Next steps

Contact us to schedule a 25-minute discovery call. Based on the size of your business, we will quote you the estimated amount of work effort in the time needed to complete an OBIA, or multiple OBIAs if you have multiple unique business units. 

Business Disruption Tabletop Exercises

Genesis Resiliency gets businesses ready for a changed world by facilitating scenario tabletop exercises and encouraging creative leadership to align business models and preparedness strategies

 

We work directly with you and key members of your team to facilitate a business disruption tabletop exercise using our unique agile-user story perspective analysis process. The facilitation experience includes building scenarios for each key area and having your team complete agile-user stories to ideate business change opportunities to mitigate against risks in the key assessment areas.

Key Assessment Areas

  1. Consumer buying behaviour - Mitigate against risks related to the changes in how your customers or clients interact with your products or services.

  2. Corporate/Business functions - Reduce risks associated with the degradation of processes for critical business functions such as Human Resources, Finance, Technology, Facilities, etc.

  3. External Environmental Factors - Environmental, political, economic, social, technological, and legal factors that can disrupt your business.

  4. Marketing - Be creatively resilient in communicating your brand during disruptions.

  5. People Resiliency - Prioritize the Health, Safety, and Wellness of your people.

  6. Process re-engineering - Change as the world changes in identifying ways to automate or streamline existing processes.

  7. Service Vs. Skilled Based transitions - Create strategies to reduce employee attrition, provide succession planning, and support mechanisms for mutually beneficial ventures.

  8. Supply Chains - Become a resilient supplier or understand how to make your supply chain more resilient through ethical sourcing, and stress testing.

  9. Technology & Cybersecurity - Use innovative technologies to help you compete, and be secure about it.

Stakeholder Perspective Types

If a business disruption scenario is presented, your stakeholders will still need to interact with your business regardless of the business disruption. We structured our framework to cover the following types of stakeholders that will still need to interact with your business:

  • Internal customers (employees)

  • External customers

  • Investors

  • 3rd party suppliers

  • Regulators / Legal bodies

  • Local community members

  • Important political persons or parties

The experience when we facilitate the exercises has your members from your team complete agile story forms during the exercise when the scenario is presented. Members from your team will need to anticipate and write out the expected level of benefit of each of the stakeholders regardless of the business disruption scenario presented. This will help provide your organization with unique insights from the perspectives of others, and help you ideate business process change opportunities to mitigate risks associated with the business disruption scenario presented

 

Next steps

Contact us to schedule a 25-minute discovery call. Based on the size of your business, we will quote you the estimated amount of work effort in the time needed to complete 1 tabletop for each Key Assessment Area, or identify how we can use our creativity in building custom scenarios for specific key areas based on the needs of your business.

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